Last updated: 01.04.2026

STS Movers (“we”, “us”, or “our”) operates the website https://stsmovers.com (the “Site”) and provides moving and related services (the “Services”). By using the Site or engaging with our Services, you acknowledge and accept the data practices described in this Privacy Policy.

1. Information We Collect

We may gather the following categories of information:

Contact details — your name, phone number , email address [email protected], and service location when you reach out or request a quote.
Move information — pickup and delivery addresses, move type and scope, requested dates, a list of items to be moved, and any special instructions you share with us.
Technical data — IP address, browser and device details, pages you visit, and referral sources, gathered automatically through cookies and server-side logging tools.
Communication records — the content of messages sent through our contact form, by email [email protected], or over the phone .

We do not seek out sensitive personal data unless you provide it voluntarily and it is necessary to complete the Services.

2. How We Use Your Information

The information we collect is used to:

Prepare estimates, coordinate scheduling, and carry out the moving and related Services you requested.
Respond to inquiries, confirm bookings, and provide ongoing customer support.
Handle payments securely and detect or prevent fraudulent activity.
Monitor, maintain, and improve the performance and usability of the Site and our Services.
Meet legal obligations and respond to valid requests from authorities.

We may also send service reminders, booking confirmations, or occasional promotional messages. You may opt out of marketing communications at any time without affecting your access to our Services.

3. Legal Bases for Processing (If Applicable)

Where required under applicable law, we rely on the following grounds to process your personal information:

Your consent, such as when you submit a form or agree to receive marketing messages.
Contractual necessity, to deliver the moving services you have arranged with us.
Legal obligations that require us to retain or disclose certain information.
Legitimate interests, including service improvement and fraud prevention, provided those interests are not overridden by your rights.

4. Cookies and Tracking Technologies

We use cookies and comparable tracking tools to:

Store your preferences and deliver a more consistent experience across visits to the Site.
Understand how visitors navigate https://stsmovers.com so we can improve its structure and performance.
Protect the Site and its users by detecting and blocking suspicious activity.

Cookie preferences can be adjusted or disabled through your browser settings at any time. Doing so may affect the availability of certain features on the Site.

5. How We Share Your Information

We disclose your information only in the following circumstances:

With vetted third-party providers — including payment processors, hosting services, analytics platforms, and communication tools — who are contractually required to protect your data.
With moving crews, subcontractors, or affiliated partners, strictly to the extent needed to complete the Services you booked.
When disclosure is required by law, regulation, court order, or an authorized government request.
In connection with a merger, acquisition, or transfer of business assets, where your information may be part of the transferred assets.

We do not sell your personal information. Where applicable privacy laws define certain data sharing as a “sale,” we will honor your right to opt out.

6. Data Security

We apply technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. That said, no method of electronic storage or internet transmission is entirely without risk, and we cannot guarantee complete security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, satisfy legal requirements, handle disputes, and uphold our agreements. Once information is no longer needed, it is securely deleted or anonymized.

8. Your Rights and Choices

Subject to your location and the privacy laws that apply to you, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct information that is inaccurate or out of date
Request that we delete your information, where no legal exception applies
Object to or place restrictions on certain types of processing
Withdraw consent for marketing or specific data sharing at any time

To submit a request, please reach out using the contact information below. We may verify your identity before acting on the request.

To stop receiving marketing emails, use the unsubscribe link included in any message or contact us directly at [email protected].

9. Children’s Privacy

The Site and Services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted information through our Site, please contact us so we can remove it promptly.

10. Third-Party Websites

https://stsmovers.com may contain links to external websites that we do not own or control. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies before sharing any information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as our practices evolve or legal requirements change. Any revised version will be published on https://stsmovers.com with an updated “Last updated” date. Continued use of the Site following a posted update will be treated as acceptance of the revised terms.

12. Contact Us

For questions about this Privacy Policy or to exercise any of your rights, please reach out to us through any of the following:

By phone:
By email: [email protected]
Via the contact form available on https://stsmovers.com